Política de envío

We're a small fiber-arts shop in Kitty Hawk, on North Carolina's Outer Banks.

When your order ships

We pack every order by hand, and we aim to have in-stock orders on their way within 1–2 business days (Monday–Friday). Around holidays it can sometimes take a little longer. Need something by a certain date? Get in touch and we’ll do our best to make it happen. As soon as your order ships, we’ll email you the tracking number.

Special orders. Looms, wheels, parts and anything else we order in from the maker for you ship when they arrive. We'll email you an estimated date when you order.

If something holds up your order, we'll email you before the 2 days are up with a new date. You can cancel then for a full refund. If you don't reply, we'll take that as OK to ship on the new date.

Shipping in the United States

Method	Order weight	Cost
Economy	up to 5 lb	$10.00
Economy	5 to 70 lb	$19.90
Standard	up to 1 lb	$10.00
Standard	1 to 5 lb	$15.00
Free Economy shipping	orders of $150 or more	Free

Free shipping applies to orders of $150 or more after discounts, before tax. Once your order ships, most parcels arrive within 3 to 9 days. Delivery times are set by the carrier and aren't guaranteed.

Free local pickup

Choose Pick up in store at checkout. We'll email you when your order is ready, usually within one shop day. Pick it up at 3708 N Croatan Hwy #2, Kitty Hawk, NC 27949, during shop hours. Our current hours are on our Google listing and Contact page, and they change with the seasons. We'll hold your order for 30 days; after that we'll contact you to arrange shipping or a refund.

Shipping outside the United States

We ship to select countries outside the US. Rates are calculated at checkout. Import duties and taxes are set by your country and paid by you on delivery.

Sales tax

Sales tax is calculated at checkout as required by law.

Damaged, lost or late parcels

Damaged: email us within 7 days of delivery with your order number and a photo of the item and the box. We'll send a replacement or refund you, whichever you prefer.
Lost or not arrived: if tracking hasn't moved for 7 days, or your parcel hasn't arrived 14 days after it shipped, email us. We'll work with the carrier and send a replacement or refund you.
Marked delivered but not there: check with neighbors and your local post office first, then email us within 7 days and we'll help with a claim.

Address problems

Please check your address at checkout. If a parcel comes back to us because of an incorrect address or because it wasn't collected, we'll contact you to reship it (at the shipping cost) or refund the items.